Columnists

Genealogy Corner… FamilySearch Support Missionary

Issue 33.12

Part 2

When I was in training I was sure I wouldn’t like taking phone calls, I thought that would be too scary for me so I was going to stick with answering emails.  But, I found I was good at taking the calls that can come in from anywhere in the world.  I enjoy talking to the patrons and helping them solve their family history problems or teaching them how to use the FamilySearch programs.  I had to get a headset for my phone and one for my computer that I used for training and talking on Skype.  Missionaries need high speed Internet, a land line phone and a minimum of 15 hours of time each week that they can serve.  We get to pick our own hours and we can change them each month if necessary. 

These LDS Mission calls can be from 12 months to 30 months and they can be extended.  They need more missionaries in all of the queues because FamilySearch is getting busier all the time as more people start using the new tools at www.familysearch.org.  Missions are not limited to couples. Single Sisters and Brothers can serve, or people like me who are willing to serve even though I still have a teenage daughter at home and babysit grandchildren.  I serve when my husband is at work.  There is no age limit. Many handicapped persons are serving. 

 There is a website with information about serving a FamilySearch mission: http://familysearch.org/mission/.   Or e-mail: mission@familysearch.org, or call 801-240-0850. You need to know and love family history. You must think, speak and write clearly, and treat people kindly. You will learn and follow complex procedures. You need basic computer skills in Microsoft windows, and a good computer with broadband Internet service. A commitment of at least 15 hours per week for a year or more is expected.

For more information, contact Shanna Jones shannasjones@msn.com or 435-628-4900.

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